Cancellation Policy

For items/products:

  1. You can cancel your order anytime before it has shipped, we will refund entire amount.
  2. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product.

For service:

  1. Cancellation of Automatic Renewal of Account: Customer has to notify us to cancel automatic renewal at least 30 business days prior to the account expiration date.
  2. If customer wants to cancel the service before one complete cycle, a partial refund will be given based on the number of days services used.

For Online Courses:

  1. If you decide to cancel your enrollment you can do so anytime till 7 days prior to the start date and your entire fees shall be refunded to you in 30 working days time from the date of intimation to us.
  2. You can cancel the enrollment after starting of the class before 3rd Session of the first course chosen out of all selected courses and we shall refund you 70% of the course fees in 30 working days from date of intimation and retain 30% as penalty.
  3. We regret we shall not be able to make any refunds to you whether or not you have attended those sessions from 3rd Session onwards.


All requests are at the sole discretion of KDC PAY, without any obligations and limitations.